Cross-border E-commerce Operations Specialist Wanted!
Shenzhen Longgang
Face Talk
unlimited
No deadline
Responsibilities:
As a Cross-border E-commerce Operations Specialist, you will be the driving force behind our online store's success in international markets. You'll be responsible for managing the end-to-end operations of our cross-border sales, from product listing and marketing to logistics and customer support. This role requires a keen understanding of international trade regulations, e-commerce platforms, and a strategic mindset to expand our global footprint.
Requirements:
Market Research & Analysis: Conduct thorough research on international markets, identify trends, and analyze competitor strategies to inform product selection and pricing.
Product Listing Optimization: Create and optimize product listings on various e-commerce platforms (e.g., Amazon, eBay, Alibaba), ensuring high visibility and conversion rates.
International Shipping & Logistics: Coordinate with suppliers and logistics partners to ensure efficient, cost-effective, and timely delivery of products across borders.
Compliance & Regulations: Stay updated with and adhere to international trade laws, customs regulations, and tax requirements for each target market.
Customer Service: Manage customer inquiries and resolve issues related to orders, shipping, returns, and product information, ensuring a positive customer experience.
Sales & Marketing Strategies: Develop and implement targeted marketing campaigns to drive traffic and sales in international markets, utilizing SEO, social media, email marketing, and other digital channels.
Performance Monitoring: Track and analyze sales performance, customer feedback, and operational metrics to identify areas for improvement and growth opportunities.
Team Collaboration: Work closely with the marketing, supply chain, and finance teams to align strategies and achieve company goals.
Address:
Shenzhen Longgang
Number of recruiters:
unlimited
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